PRIVACY POLICY

Last updated: 26/09/2025

The Belgrave Rooms (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or interact with us.

1. Information We Collect

We may collect and process the following information:

Personal details such as your name, email address, phone number, and postal address (if you contact us or make a booking).

Booking details including event dates, catering preferences, and any special requirements.

Payment information where necessary to process bookings and transactions.

Technical information such as your IP address, browser type, operating system, and information about how you use our website (through cookies or similar technologies).

2. How We Use Your Information

We use your personal data to:

Provide our services and manage your bookings.

Communicate with you about your enquiry or booking.

Send you important updates relating to your event or our services.

Improve our website, services, and customer experience.

Comply with legal and financial obligations.

We will not sell or rent your information to third parties.

3. Sharing Your Information

We may share your data with:

Service providers and partners who support our operations (e.g., payment processors, IT providers).

Regulatory authorities where required by law.

We ensure that any third parties handle your data in compliance with data protection laws.

4. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and understand user behaviour. You can adjust your cookie settings in your browser at any time.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

6. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate information.

Request deletion of your data where applicable.

Restrict or object to how we process your data.

Request transfer of your data to another service provider.

To exercise these rights, please contact us (see section 9).

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites, so we encourage you to read their privacy policies.

9. Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us at:

The Belgrave Rooms
Address: 25 Goldsmith St, Nottingham NG1 5LB
Email: sales@belgraverooms.co.uk
Telephone:0115 947 3829